Last updated: 01 October 2025
Soras Trading (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit sorastrading.com or purchase our products.
Information We Collect
We may collect the following information when you interact with our site or services:
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Contact Information (e.g., name, email address).
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Account Information (e.g., Sierra Chart username to deliver software access).
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Payment Information (processed securely by third-party providers; we do not store full credit card details).
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Technical Information (e.g., IP address, browser type, device type, site usage data).
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Provide support and updates for purchased products.
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Improve our website, services, and customer experience.
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Send important service and transaction-related communications.
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Comply with legal obligations.
We do not sell or rent your personal data to third parties.
Sharing Your Information
We may share your information only with:
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Payment processors (for secure payment handling).
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Service providers (e.g., hosting, email, analytics) who assist us in running our business.
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Legal authorities where required by law.
All third parties are required to keep your information secure and use it only for the purposes specified.
Data Security
We take reasonable steps to protect your personal data against loss, misuse, and unauthorized access. However, no method of online transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Opt out of non-essential communications.
To exercise these rights, please contact us at support@sorastrading.com.
Cookies
We may use cookies and similar technologies to improve site functionality and analytics. You can disable cookies in your browser settings, but some features may not work properly.
International Users
If you access our services from outside Australia, please note your data may be processed and stored in Australia and other countries.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us: